Reports of information systems projects going belly-up have become all too common in recent years. The biggest failures are household names: the London Stock Exchange, the London Ambulance Service and Wessex Regional Health Authority to name just three.

Yet for every big-name cock-up, there are many dozens of small projects that do not work out as their sponsors intended. According to Arthur Andersen partner Paul Williams, the chief reason for this is poor project management. Continue reading →