Swiss railways’ peace offering to irate ticket holders

pendolinoThe Swiss Railway System (SBB or CFF, depending on whether you’re a German or French speaker) has reduced fines and, for now, will waive them completely for passengers who inadvertently bought the wrong tickets.

The organisation, famed in Switzerland and indeed worldwide for its efficient service, accepted that too many people seemed to be falling foul of a new ticketing system, introduced at the end of 2011, which requires passengers to buy before they ride. Continue reading

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