Senior managers in firms need help with their IT decisions if their businesses are going to benefit in the information age, says a new book on IT Management, “Tricks of the Trade”. According to its author, Guy Dresser, senior managers are not making the best use of information technology because of their lack of IT knowledge, expertise and skills. They do not understand precisely what it is they need, so they are not making the best IT investment.
“Consultants and software get blamed for the problems because the people responsible for IT – the financial directors – do not know their IT market,” said Dresser. Continue reading