Industry awards, the kiss of death

So, how to tell in advance which banks and financial institutions are headed towards the door marked ‘exit’?

City analysts like to pore over spreadsheets, corporate accounts and chief executive comments for nuances and clues as to performance.

I prefer to keep things simple. I used to reckon that any FTSE company which had (1) flagpoles outside its HQ; (2) a country-house training centre; and (3) a corporate helicopter, was probably in trouble. Nowadays, however, I study lists of winners at industry award shindigs because, almost by tradition, they’re seen as the ‘kiss of death’.

icesave11Take Icesave. Its website was, until earlier this week, proudly boasting of its victories in two categories at the Moneyfacts personal finance awards 2008, which judged performance over the previous year.

“Best monthly interest account provider” and “best no-notice internet account provider”. Tough fought categories, no doubt. But I hesitate to suggest that Moneyfacts’ definition of ‘no-notice’ probably wasn’t a reference to the amount of time savers had to withdraw their funds before the bank hit the rocks.

Moneyfacts analyst Michelle Slade says they don’t publish the full judging criteria, to prevent product providers from manipulating the results. And she reckons, with some understatement, that the 2009 Moneyfacts awards will be “interesting”.

“Well, for one thing, providers have to have been there for the full year to qualify for the awards. I think it’s going to be very different next year.”

One industry shindig where the ‘kiss of death’ tag is probably well deserved, though for the organiser rather than the award recipients, is the Bradford & Bingley Personal Finance Media Awards.

Usually held in October, gongs go to personal finance journalists who are deemed to have excelled in the previous year – perhaps this time they’d go to those hacks who predicted the demise of some of the High Street’s great names like, er, Bradford & Bingley?

Chance would be a fine thing, however. It seems that prospects for this year’s awards do, which would have been the 22nd annual bash, are not that great. A B&B spokeswoman is non-committal: “It’s all under review,” she tells me. “There will be a decision in the next couple of days. The awards might not take place in their current format,” she says. No kidding.

This article appeared on the Reuters.co.uk website in October 2008.

Pensions misery for millions

Millions of Britons expect their pensions to be worth less than they expected when they took the policies out. And more than eight out of ten Britons contributing to a pension, some 16.7m people, expect a shortfall in the value of their policies when they retire.

If people’s worst fears are realised, pensioners will be £159bn worse off. The headline figure sounds dramatic but reflects a growing gulf in the actual value of pension plans against the projected value when they first took them out. Continue reading

How to take on the cowboys

My problems began with a cracked pipe under the kitchen sink. Without the tools or expertise and with a large number of guests due for dinner, I reached for the phone book to find a plumber willing to do a weekend callout. Big mistake.

I gulped as I agreed to the company’s eye-watering charge of £80 per 30 minutes. Even my accountant does not charge that much, but I was desperate and I thought it was a simple job. Second big mistake. Continue reading

Escape to the country

A shortage of suitable property may have driven up urban prices over the past few years but a mass exodus from towns across the UK is likely to do the same for country homes.

New research shows that more than a quarter of metropolitan househunters are trying to find properties well away from larger urban areas.

Some 27% of would-be buyers are trying to get away from City pollution and noise to find some rural calm, according to the survey by assertahome.com. Continue reading

Insurers turn to lie detectors

Insurance companies are turning to technology in a multi-million pound fightback against fraud. Wrongful claims cost insurers about £3bn a year and now companies are investing in industry-wide IT systems that analyse data to detect patterns in the claims submitted.

Other insurers are turning to lie-detector systems and psychological analysis to uncover when policyholders aren’t telling the truth. Continue reading